ICT Infrastructure and Services

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Infrastructure & Services Unit

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Roles and responsibilities

  • Create and manage the physical layer connectivity of new and existing campuses, buildings, classrooms, offices and laboratories
  • Create and manage the IP layer connectivity
  • Plan, implement and manage the Internet connectivity
  • Creating acceptable use policy for the network and Internet
  • Secure the network from Internal and external threats
  • Monitor real time status of the physical and logical connections
  • Log and audit network access
  • Create and manage application-ready local cloud infrastructure
  • Update and patch the operating systems and middleware in data centers
  • Plan, implement and manage internal communication and collaboration platforms (email, portal, unified communications, etc.)
  • Plan, implement and manage online and offline backup
  • Plan, implement and manage patch management and end point malware protection for campus users and staff workstations
  • Plan, implement and manage central Identity management solution for existing and new systems to be implemented

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